Refund policy

RETURN POLICY

Your satisfaction is our number one priority. If in the unlikely event there is a defective product or quality concerns beyond your control, please contact us at info@dollfacebeautylounge.com.

For Dollface Beauty Lashes: No returns, refunds or exchanges will be accepted.

For NOVALASH products: If you are unhappy with your unopened and unused products and wish to return or exchange them, you can do so for up to 14 days from delivery for a full refund or exchange. All refunds will be credited back to the original payment method. Dollface Beauty is not responsible for covering these shipping costs.

RETURN ADDRESS
Dollface Beauty
#200 - 15850 24th Avenue
Surrey, BC V3Z 0G1